Service Advisor - Basingstoke, United Kingdom - Mayday Personnel Services Ltd

Tom O´Connor

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Tom O´Connor

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Description
Mayday Personnel are seeking an experienced Service Advisor to support a leading car dealership located on the south coast. You will be the focal point for customers seeking advice, servicing and repairs for their vehicles. Providing excellent customer service daily.


Responsibilities:

Present customers with all products and services available

Maintain customer records, manage complaints and ensure customer satisfaction

Communicate and advise customers both over the phone and in person.

Provide administrative assistance to the sales team and managers, informing them of order status and arrising issues

Customer order management

Data and document management keeping up to date stock records


Bonus Scheme and company car

Qualifications Needed:

Full clean driving licence

PC, Microsoft and web literate

Fluent in written and spoken English

Experience in the automotive industry


Preferred:

Previous Service Advisory/ Service Executive experience


Working Schedule:

Monday to Friday

Every 1 in 2 Saturdays 08:00-13:00


Ability to commute/relocate:


Basingstoke, Hampshire:
reliably commute or plan to relocate before starting work (required)


Salary:
£29,000.00 per year


Benefits:


  • Company pension

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person


Reference ID:

MAYSA

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