Service Administrator - Poole, United Kingdom - Sealpac UK

Sealpac UK
Sealpac UK
Verified Company
Poole, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Service Administrator

Full-time, Permanent
We are looking for an experienced Administrator to join our Head Office team based in Poole.

We are a growing business, providing a variety of engineering-based solutions within the food packaging sector - An awareness of working within a technical field would be helpful but is not essential.


You will report to the Service Manager and must be confident working as part of a team or using your own initiative.

To deliver reports, internal charging, process invoices and assist the service coordinator with daily tasks. High attention to detail is an essential part of this role.


Key responsibilities include:

  • Processing daily reports
  • Processing engineers' jobs sheets and any recommendations
  • Provide general admin support to our service coordinator
  • Follow up any quotes following engineer visits
  • Set up engineers' job sheets
  • Liaising with the spares team for any parts required
  • Invoicing & internally charging all job sheets
  • Monthly reporting
  • Booking engineers hotels & travel arrangements
  • Placing stationery orders

Skills and Experience:

  • Excellent communication and interpersonal skills both face to face and on the telephone


  • Strong admin skills

  • Word, Excel, Outlook are essential
  • Experience of various computer systems
  • Understanding of databases
  • Holds a positive and a 'can do' attitude to all tasks presented to them.


We are passionate about our service levels - and are looking for someone who is a true team worker and understands that we all support each other to make sure the customer gets the 100% service we strive for.


This is a permanent full-time job, Monday to Friday 8:30-17:00 - with 25 days holiday, plus Bank holidays - based at our head office in Poole.

We offer free car parking, company pension, private medical and critical illness cover.


Salary:
£22,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Life insurance
  • Private medical insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Poole: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (required)

Language:


  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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