Customer Feedback Officer - Stockport SK NQ
3 weeks ago
Job summary
We are seeking an enthusiastic and self-motivated Customer Feedback Officer to join our team on a permanent basis. In this customer-facing role, you will play a key part in listening to customer feedback, understanding their perspectives, and ensuring that we effectively manage complaints.Responsibilities
- Liaising and communicating effectively with customers, MPs, Councillors, Managers and Heads of service.
- Investigating complaints and seeking resolutions with customers.
Job description
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