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Customer Service Advisor - Manchester, United Kingdom - Gibson Hollyhomes

Gibson Hollyhomes

Verified Company

Manchester, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Customer Service Advisor

Manchester

£24,000 - £26,000

Job description for Customer Service Advisor Job:

Complete daily/weekly/monthly audits as required and in a timely and accurate manner.
Answer incoming enquiries.
Make bookings onto system.
Monitor and correct any irregularities found.
Respond to delegated tasks.
Maximise profits by securing business.
Securing business and maximising profits.
Help with operational issues
Respond to customer complaints according to company policy in a professional manner at all times.
Assist with training new and inexperienced staff.

Job skills required for Customer Service Advisor Job:

Experience within an airfreight export environment.
Good operation and product knowledge.
Strong time management.
Excellent communication skills both written and verbal.
Ability to work on own initiative and within a team.
Able to demonstrate attention to detail.
Ability to create and maintain good working relationships with customers and suppliers.
Proactive, forward thinker.
MS office efficient.

**Operations Manager Job | Manchester | £24,000 - £26,000

Customer Service Administrator