Implementation Advisor - London - Aria Systems

    Aria Systems
    Aria Systems London

    4 days ago

    Default job background
    Description

    Job Title: Implementation Consultant, EMEA

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    Department: Professional Services

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    Location: London, UK (Candidate must already live in the greater London area)

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    About Aria Systems:

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    Aria enables enterprises to automate complex usage and subscription billing in a rapidly changing market environment. Our innovative Aria Billing Cloud solution is top-rated by leading research firms, and prominent enterprises such as Adobe, Comcast, Experian, Subaru, and Telstra depend on Aria to accelerate ideation, become customer-centric, and grow recurring revenues.

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    We are seeking talented, passionate professionals with strong track records and relevant expertise to help us achieve our goals.

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    Department Overview

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    The Professional Services team is responsible for implementing Aria Solutions for our Enterprise customers. The team's purpose is to ensure successful implementations that maximize and sustain Aria Adoption and Return on Investment (ROI), leading to higher customer satisfaction, renewal, and referenceability.

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    Position Summary

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    The Implementation Consultant is responsible for the technical implementation of large and small-scale Aria professional service projects. The ideal candidate will have considerable experience with enterprise software applications, software implementations, good knowledge of technical concepts, and knowledge of subscription billing and management solutions.

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    The Implementation Consultant position requires strong communication skills, both verbal and written; knowledge of programming languages, database technologies, and implementation methodologies; billing domain expertise; They take ownership for identifying and documenting client business requirements, mapping and configuring the Aria solution to meet the requirements, and implementing Aria to achieve a successful implementation.

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    The Implementation Consultant must be able to identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. The successful candidate will have an innate ability to simplify technology concepts and to plan, prioritize, and seamlessly integrate all moving parts to deploy successful solutions.

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    Responsibilities

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    • Perform business and technical requirements gathering, use-case discovery, and platform analysis
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    • Serve as the primary day-to-day contact for clients, third-party vendors, partners, and internal project stakeholders
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    • Collaborate with the Engineering team to develop estimates and overall implementation solution plans
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    • Serve as the lead for all implementation and integration efforts
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    • Define and document best practices and contribute to company knowledge sharing efforts
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    • Identify and define integration points with third-party solutions
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    • Define and document tools and technologies used to implement Aria
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    • Perform problem analysis (identify root causes, outline resolution options, and take appropriate actions to resolve problems)
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    Qualifications

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    Required:

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    • Experience as an Implementation Consultant
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    • Bachelor's degree or equivalent, Computer Science, Info Systems, or similar degree preferred
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    • Have current authorization to work in the UK
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    Desired:

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    • Excellent written and verbal communication skills
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    • Familiarity with programming languages (Java, PHP, Perl, SQL)
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    • Be familiar with each of the various UML forms and have expertise in the development of use cases and class diagrams, and occasionally state diagrams as well
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    • Extensive experience working with enterprise-level systems and cloud ecommerce platforms
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    • Telco BSS experience a plus
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    • Up-to-date understanding of market trends and keen interest in following emerging technologies
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    • Excellent teamwork skills
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    • Proven ability to be successful in cross-functional teams
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    • Able to travel domestically and internationally, as needed (typically less than 25%)
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    • Multi-lingual a plus, especially German, Norwegian/Danish/Swedish, or French
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    Aria Culture:

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    Aria Systems fosters a flexible, rewarding, and close-knit work environment while encouraging innovation and self-direction. In return, Aria offers competitive salaries and benefits, attractive stock options, and a flexible, informal work environment.



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