IT Infrastructure Engineer - Berden, United Kingdom - Veritas Partnership Ltd

Veritas Partnership Ltd

Verified Company

Berden, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
IT Infrastructure Engineer

Location:
Essex plus some travel to other sites

Salary:
£38 - £45,000 Basic Salary + Benefits

Are you a passionate, motivated and customer focussed IT Infrastructure Engineer looking for your next move with the desire to work for a fast-paced growing food company?

If the above is true for you, then stop your search and have a read of this opportunity We are on the hunt for an incredibly passionate and driven individual who thrives in a busy environment, providing incredible customer service and has a hunger to succeedin a forward-thinking environment.

The Role:

To be responsible for the availability of the company's networks, first and second line Service Desk capacity role, infrastructure support and related services.

We are migrating away from existing external MSP, of whom will keep hosting and third line supportservices.

Provide first and second line support to staff via internal Service Desk and infrastructure support, escalating to third line MSP where applicable

Wide area networks including firewalls, routers, and communications links
Secure remote access control systems including equipment, software and IAM
Wireless networks including WLAN controllers, access points and software
Local area network equipment, software and data cabling infrastructure
Web conferencing and collaboration systems infrastructure
Virtualised and cloudbased networking infrastructure
Systems management platforms

To work collaboratively with the MSP ensuring support for and development of infrastructure services.

To monitor and administer information security systems, ensuring use of company IT services and equipment is authorised and in accordance with Information Security and Acceptable Use policies
To coordinate with thirdparty Service Desk vendor to provide proactive automations to first touch resolutions where possible
To administer relevant, underpinning computing resources, including servers and virtual machines, ensuring each has up to date endpoint protection software installed
To complete vulnerability testing and follow best practice with regard to information security, ensuring security updates are tested and applied in a timely manner
To work with colleagues, thirdparty providers and response teams, to mitigate against and recover from, information security and business continuity incidents
Procurement of IT equipment and perform relevant benchmarking processes
Efficient and costeffective technical support with timely feedback to users, adhering to Service Level Agreements and ensuring that accurate records of incidents and service requests are maintained.
Provision of technical guidance and training

You:

Microsoft Certified: Azure Fundamentals or above
VMware Certified Professional (VCP) qualification desirable
ITIL Foundation Certificate or above desirable
Excellent experience in a Service Desk role
Excellent experience of administering Azure
Experience of administering alternative cloudbased hosting services, AWS desirable
Experience of supporting manufacturing environment either onsite or remotely desirable
Experience of working with 3rd parties to deploy, configure, support and maintain infrastructure services
Excellent working knowledge of data networking and communications technologies
Understanding of information security best practice and its implementation e.g. Cyber Essentials
Strong troubleshooting skills, able to understand and make use of diagnostic and support tools.
Proven ability to work effectively under pressure and a systematic approach to a range of priorities.
Excellent interpersonal skills, able to work effectively with staff at all levels and develop good working relationship with staff and external vendors.
Effective communication skills with the ability to convey technical instructions in an accessible manner.
Able to suggest service improvements, implement changes and adapt accordingly

Not right for you? We'd still like to speak with you about other sales, marketing or category management opportunities, so please do send an up to date copy of your CV in word format and we will call you.

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