Hearing Aid Audiologist - London, United Kingdom - Amplifon Group

Amplifon Group

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

What We Can Offer You Upon Joining:

Basic salary up to £40,000 p.a depending on experience.
Uncapped Variable Pay
Company Car OR Car Allowance of £3,000
25 days holiday (plus bank holidays)
Employee Assistance Program
Autoenrolment pension
Perkbox employee benefits (discounts, savings and more)

Additional Benefits:

Reporting to the Area Manager, you are responsible for delivering excellence in customer care and audiology services to Amplifon clients

You are also responsible for:

Administering hearing tests, assessing client needs and informing them of the options available to them.
Providing an aftercare service in line with the Amplifon aftercare programme.
Managing the clinic with the support of a Customer Care Coordinator, including staff management.
Ensuring that the team provide a professional, courteous and highquality service.
Delivering a positive Amplifon customer journey experience that exceeds expectations.
Act as a role model for Amplifon by developing and maintain strong relationships with various stakeholders including colleagues, local community and other clinicians.
Ensuring that all internal and legal are compliant with guidelines.
Ensuring that at all times the clinic diary is planned to meet commercial objectives and customer needs.
Deliver all KPIs to planned levels and address areas of under performance with timely action plans.

About You