Seconded Band 4 Administrator - Luton, United Kingdom - East London NHS Foundation Trust

East London NHS Foundation Trust
East London NHS Foundation Trust
Verified Company
Luton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The Bedfordshire and Luton Liaison and Diversion Service (L&DS) are looking to recruit a Band 4 Admin assistant to be responsible for establishing and maintaining effective administrative support to the service.

This may include devising new systems to monitor and track psychiatric reports, inputting and collating data, report writing if required, minute-taking, taking telephone calls, photocopying, filing, timely ordering of stationary when required, managing petty cash, Quality Improvement, supporting with clinical governance, etc.


The L&DS offer all-age triage and assessment in police custody and court, to individuals who may be presenting with a range of vulnerabilities which may include: mental illness, trauma, alcohol and substance use, homelessness, acquired brain injury, learning disabilities, autism, or other speech and language communication difficulties, etc.


The service has its main team base at Charter House in Luton, and also has satellite bases in Luton and Kempston police custody, the Luton Magistrates' Courts and Luton Crown Court.

The main base for the Admin Team will be at Luton Police Station but it may also be necessary to travel to other satellite and ELFT bases.


MAIN PURPOSE OF THE POST:

To provide administrative support to the service ensuring efficient and smooth running of the team/unit. To work closely with Operational Lead to provide an efficient and responsive administrative provision to the service. Responsible for developing administration systems for the team and providing day to day administrative support to the team.

The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.

To work alongside and to cover, when appropriate, other administration staff across the locality in some instances.

This is an exciting time for ELFT.

Our vision is to make a positive difference to people's lives by improving quality of life for all we serve.


Our values are:

We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

ELFT is also rated as Outstanding by the CQC.


PRINCIPLE DUTIES AND RESPONSIBILITIES

  • To provide a comprehensive administrative service to team/service. Including processing all reports, correspondence and documentation, and related filing, faxing, and photocopying.
  • To ensure that all incoming post (electronically via hybrid mail and via post) is date-stamped and distributed to the appropriate persons, and that out-going mail is sorted according to internal, external departments and relevant agencies
  • To type correspondence, using digital dictation equipment, when required.
  • To maintain office filing systems and ensure information relating to service users is accessible to relevant staff, ensuring confidentiality at all times.
  • To maintain a standard filing system ensuring that the filing of patient notes, correspondence, questionnaires etc are kept up to date in line with record keeping policies
  • To book interpreters and translators for clients appointments and monitor confirmation of bookings and action as appropriate.
  • Uploading admissions/referrals and discharge and other documents onto Rio and retrieving information/documents from Rio.
  • Checking Rio system for weekly admissions/referrals and discharges and sending out reminders for overdue discharge summaries.
  • To ensure there is an adequate supply of all forms and adequate stationery supplies, letterheads, information leaflets etc available for colleagues and service users.
  • To coordinate the collection of and update of patient information on files and on team/service database systems ensuring data quality is monitored and any concerns raised.

11.

To undertake general office duties including:
photocopying, collating and binding of documents, filing, laminating faxing etc as required.

  • To provide administrative support to team/service for presentations including setting up of equipment, providing handouts and refreshments as appropriate
  • To develop and maintain information-gathering systems for the team and as required, prepare reports and audits from the data gathered
  • To provide clerical support to team members including opening, withdrawing, archiving and closure of case records and filing.
  • To receive regular one to one and team supervision from the Administration Lead
  • To provide one to one supervision to the team admin assistant
  • As a service/team member to work flexibly in order that essential priority tasks are covered and dealt with.
  • To ensure regular maintenance of non-clinical equipment within the team, ensuring that equipment is reported for repair as necessary.
  • To update patient information on files and on IT database systems (Rio) ensuring data quality is monitored and any conc
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