Social Work Assistant - Cardiff, United Kingdom - Cardiff Council

Cardiff Council

Verified Company

Cardiff, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About The Service

We are looking to recruit a Social Work Assistant to our Older People & Physical Impairment service within Adult Services.

These are permanent positions and provide an opportunity to work in a face paced social work service setting. Their role is with our Duty Team responding to contacts from citizens, their families, care providers and other professionals.

You will join a team of experienced and committed colleagues who work to ensure that Cardiff's citizen voices are heard, and their outcomes are considered.

About the job

This post is a Grade 6 Social Work Assistant Post working within our Community Social Work team (previously known as Case Management and Review Team).

It covers the annual review function and long-term social work intervention.

The service area is made up of a variety of team members, including newly qualified Social Workers, Transition Social Worker, Social Work Assistants, Team Managers, Service Manager and Home Support Workers.

This specific role will give you the opportunity to further develop your skills and knowledge within a professional, supportive, creative, and hard-working team.

Your primary responsibility will be to offer a duty response to the Citizens of Cardiff who are already receiving a service from us but may need immediate support due to a change in need.

This response will primarily be made via telephone / teams or zoom but could also involve you visiting an individual in their own home.

There will be additional opportunities for the post holder to carry out routine assessments, care planning and routine annual reviews as required by the Team Manager.

This is an exciting post which will give you the ability to develop your knowledge in the social care area with a view to pursuing a career within social work in the future.

The role includes:

Working in a team to manage incoming requests for support and changes to existing services.
Speaking directly with citizens and their families offering support and reassurance.
Supporting citizens over the telephone.
Communicating with social workers and colleagues within the service and working with them to respond to citizens.
Working with colleagues in other sectors of Health and Social Care to find the best solutions to assist citizens.
Liaisons with care providers in both domiciliary and care home sector to ensure that citizens needs are met.
Responding appropriately to any safeguarding concerns. You will be given training and support in your role. The team work closely together and you will be guided by a Senior Social Worker who works alongside the assistants. You will be given regular supervision and the team meets regularly for support.

What We Are Looking For From You:

A willingness to learn and develop.
An ability to listen and to communicate with a variety of people.
Computer skills and a willingness to learn how to use existing systems.
Problem solving skills and a positive approach.
Interest in working with vulnerable people.
Commitment to safeguarding and promoting the wellbeing of citizens is an expectation of all who work in the service area.

Additional information

Job Reference:
PEO03468