Sales Administrator - Wootton Bassett, United Kingdom - AB Recruitment

AB Recruitment

Verified Company

Wootton Bassett, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Sales Administrator will provide both clerical and administrative support to the sales team. The role plays a vital part in the administration and smooth-running of the department.

As Sales Administrator your primary responsibility will be to manage all areas of the administration.

Maintain an accurate database of customer information such as billing, card details and maintain updated records of sales figures on a weekly basis.

This roleis a key point of contact for customers, who may need assistance with orders, requests and queries so being able to handle and prioritise the influx of customer requests is a must.

Key Responsibilities and Accountabilities:

Central mailbox management
Responsible for sales administration including: processing card orders, card dispatch, customer invoicing, customer transaction queries, customer reports
Accurate entry of data into all company inhouse CRM systems and maintaining the integrity of records
Upload and recording of network data files
Using a variety of software packages, such as Microsoft Word, Outlook, and Excel etc.
Liaising with staff in other departments and with external contacts
Ordering and maintaining stationery and equipment supplies
Sorting and distributing incoming post and organising and sending outgoing post

Key performance indicators
Agreed personal KPIs including;
Service lead time on card dispatch and orders
Key account processes adhered to
Watson Fuels telephone procedure
Technical knowledge and experience
Sale Administrator in a detailed customer focused environment
Attention to detail
Moderate excel skills
Educated to GSCE level or equivalent
Strong literacy and numeracy skills
PC Literate - Microsoft Office packages