Sales Administrator - High Wycombe, United Kingdom - Bucks and Berks Recruitment

Bucks and Berks Recruitment

Verified Company

High Wycombe, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are recruiting for a Sales Administrator to join a fantastic manufacturing/engineering company based in High Wycombe and support a team of Sales Engineers.

This is a really varied role and as the Sales Administrator you will be the main point of contact for clients and manage long term customer relationships along with the Sales Engineers.

Up to £26,000 plus excellent benefits.

Monday to Friday

Duties include

Management of order entry and communication to our sales engineers and customers of order progress to delivery through CRM
Support the maintenance of accurate records on qualified leads, prospects, and sales campaigns in CRM
Coordinate the communication of shipping information (including tracking details & ETA) to the customers
Following up on overdue payments from customers
Providing weekly report on opportunities from CRM
Creating customer accounts, completing supplier set up forms, updating customer accounts
Raising and processing warranty orders
Creating Sales/Service handover forms
Working with Business Teams and order entry teams in UK and Germany to ensure orders are entered before end of month
Ensure all relevant documentation is saved in the correct format and location
Document management/keeping up to date (tenders, contracts, and transaction documentation)
Manage aftersales customer satisfaction in coordination with other departments to ensure payment delays are kept to a minimum
Preparing simple quotations

Skills/Experience

Experience in office admin, customer support or sales support
Good verbal communication skills
Good IT skills
Good attention to detail and accuracy
Assertive with sales engineers to ensure that compliance requirements are always met
Ability to collaborate with Sales Engineers, business teams, Logistics and Finance to meet customer needs and resolve any issues
Flexible with the ability to work calmly under pressure
Possess a "can do" attitude with the necessary tenacity to achieve results
Highly organised
Process driven

As an equal opportunity's employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity,race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.