Customer Service Administrator - West Sussex, United Kingdom - Morgan McKinley

Morgan McKinley

Verified Company

West Sussex, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Working for our client based in Sussex, this role will be undertaken on a
fully remote basis.

You will be joining a growing and dedicated team who are responsible for ensuring the smooth running of the companies services, day to day duties will include:

Management of new bookings including;
Updating onto the inhouse systems
Reviewing information on the system to ensure all it is all correct
Requesting necessary reports from external parties
Booking appointments
Closing bookings when concluded
Working within company/client SLAs and notifying the Team Leader of any difficulty in achieving

these.

Escalating complex bookings or those that are progressing slowly to relevant colleagues.
Good verbal and written communication skills
Good IT skills to include the use of database systems, Outlook, Word, and Excel
Able to use own initiative and have a proactive approach.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.