Product Application Specialist - Manchester, United Kingdom - Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This is a permanent position based in the Division of Genomics, St Mary's Hospital, Manchester.

The Division is a NHS clinical service provider of Genomics to a population of 7.2 million people in the North West of England.

You will become the go-to Expert on all matters relating to the designated clinical system in terms of functionality and good practice.

Undertake programming development, acceptance testing and quality assurance of system improvements and enhancements.

Investigate, diagnose and log 3rd line system incidents, problems, service requests internally and externally, working with other staff and external suppliers to manage system incidents and upgrades.

Provide Root Cause Analysis (RCA) for allocated incidents and problems; instigating emergency action, when required, liaising with other Trust Managers, as appropriate.

Provide and support training and education for end users where applicable, or support teams on any new elements/ functionality being introduced within the project.

Identify any issues and risks that may arise from using the system and make recommendations to address these, ensuring there is a proactive and comprehensive approach to risk management.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts.

We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals.

We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programs.

What's more, we're excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Diversity Matters

We're looking forward to hearing from you