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Operations Assistant - Birmingham, United Kingdom - Haus Birmingham

Haus Birmingham

Verified Company

Birmingham, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are Haus Birmingham Ltd, a market leader in the field of holiday lets and corporate short stay lettings.

Join our dynamic team as an Operations Assistant for our thriving business.

We are seeking a detail-oriented and proactive individual who can support our operations team in ensuring smooth day-to-day functioning of our properties.

If you thrive in a fast-paced environment and possess excellent organizational skills, this could be the perfect opportunity for you.

Previous experience in hospitality, property management, or customer service roles are mandatory.
Strong communication skills, both written and verbal.
Excellent organizational and multitasking abilities.
Ability to work independently with mínimal supervision and as part of a team.
Flexibility to work evenings, weekends, and holidays as needed.
Attention to detail and a commitment to providing exceptional customer service.

Responsibilities will include:

Property Management: Assist in the management of properties, including coordinating guest checkins and checkouts, responding to guest inquiries and concerns promptly, and ensuring properties are wellmaintained and cleaned to high standards.
Booking Management: Monitor booking platforms to ensure accurate availability calendars, update pricing and availability as needed, and manage reservations and cancellations efficiently.
Administrative Support: Provide administrative support to the operations manager and branch manager, including scheduling appointments, organizing documents, and assisting with special projects as needed.

We like to hire from within, so there will be plenty of opportunities for growth and promotion within the company moving forwards.

Please note that weekends are mandatory for this role.
We can offer an immediate start with full training (paid).

Job Types:
Full-time, Part-time, Permanent

Salary:
£10.50-£12.50 per hour

Benefits: