Automotive Dealer Support Administrator - Kings Langley, United Kingdom - CXC Global

CXC Global

Verified Company

Kings Langley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

CXC EMEA is delighted to be working in partnership with The Auto Group searching for a Dealer Support Assistant.

You will join a growing department reporting directly to the Administration Manager.

The business has grown around 20% year on year since 2021, and due to this growth, the business now requires an additional member of staff.

With such a diverse role this position would suit someone who is well organized, enjoys a varied but challenging position.

Monday-Friday

Hours: 8.30 to 5.30

1 hour lunch break

Salary £26,000, 30 days holiday (including bank holidays), day off for their birthday.

Who are The Auto Group?

The Auto Group is one of the fastest growing warranty providers in the UK; created by professionals who have become frustrated with the lack of transparency and customer service offered by many warranty providers today.

Our mission has been to create a brand known for the best range of products available today and combine them with a 1st class support, that gets our customers back on the road quickly, with as little inconvenience and stress as possible.

Role:

This is a hybrid role covering all areas of the business.

The position is perfect for someone who wants to learn all aspects of the company, work closely with the Directors and grow with the business.

The foundation of the position is to support all external Business Development Managers with all administration tasks.

Overview of the department:

You will join a growing department reporting directly to the Operations Director.

The business has grown around 20% year on year since 2021, and due to this growth, the business now requires an additional member of staff.

With such a diverse role this position would suit someone who is well organized, enjoys a varied but challenging position.

The below is a list of tasks but are not limited to:
Onboarding calls to new dealers joining the business.

Check and complete the generation of customer profiles when required.

General administration, creating welcome packs for all new customers.

Answer overflow calls for all departments such as customer service and accounts.

Carry out administration duties for the directors such as booking meeting rooms and venues, train tickets and any other administrative duties.

Management of the customer review system and partners such as Trust Pilot.

Management of all pay later platforms

Point of sale audits

Account management.

Complete analytical reports covering customer reviews and Telesales conversions.

Allocation of all customer data to the renewals department.

Work closely with the marketing department making sure campaigns are completed in a timely manner, making sure the marketing schedule is followed modified and improved.

Must have:

Experience using Mailchimp

Microsoft office including excel and PowerPoint

Minute taking

Proof reading (preferred)

Job Types:
Full-time, Permanent

Salary:
£26,000.00 per year

Schedule: