Customer Service Specialist - Malmesbury, United Kingdom - Siamo Group

Siamo Group
Siamo Group
Verified Company
Malmesbury, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Siamo are working closely with an established partner who are looking to expand their growing and friendly team with a Customer Service Specialist role based in Malmesbury.


No day will be the same as you'll have a varied workforce ensuring you to utilise your customer service skillset whilst managing your own operational business goals.

A great opportunity for an individual looking to demonstrate a key focus for learning, developing, and growing within their career.


The Package Supporting This Vacancy:

- £25,000 Base Salary

  • Mon-Fri 09:00am 17:30pm
  • 20 days holiday plus bank holidays annual leave entitlement
  • Free parking onsite

This Customer Service Specialist Role Will Have the Below Responsibilities:

  • Dealing With Telephone Queries from Clients Efficiently
  • Strong and Confident Relationship Maintaining with Clients, Suppliers and Partners
  • Ensuring a Professional and Strong Service Performance through all medias of communication with Clients, Suppliers, and Partners
  • Reporting to the Operations Manager
  • Logging and Maintaining Notes and Data Recorded
  • Working as Part of a Friendly and Growing Team Adhering to Company Procedures
  • Previous Exposure Within a Customer Focused Role
  • A Key Passion for Delivering a High Quality Service
  • Attention to Detail When Manning a Varied Workforce
  • Proficient in Ms Office Applications
  • Works Well Under Pressure and is a Natural Problem Solver
  • A Positive Can-Do Attitude When Working as Part of a Team or Individually

Job Types:
Full-time, Permanent


Salary:
From £25,000.00 per year


Benefits:


  • Company events
  • Company pension
  • Free parking
  • Onsite parking
  • Private medical insurance

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Malmesbury, Wiltshire: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:

- customer service: 3 years (preferred)


Work Location:
In person

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