Customer Service Specialist - Malmesbury, United Kingdom - Siamo Group
Description
Siamo are working closely with an established partner who are looking to expand their growing and friendly team with a Customer Service Specialist role based in Malmesbury.
No day will be the same as you'll have a varied workforce ensuring you to utilise your customer service skillset whilst managing your own operational business goals.
A great opportunity for an individual looking to demonstrate a key focus for learning, developing, and growing within their career.
The Package Supporting This Vacancy:
- £25,000 Base Salary
- Mon-Fri 09:00am 17:30pm
- 20 days holiday plus bank holidays annual leave entitlement
- Free parking onsite
This Customer Service Specialist Role Will Have the Below Responsibilities:
- Dealing With Telephone Queries from Clients Efficiently
- Strong and Confident Relationship Maintaining with Clients, Suppliers and Partners
- Ensuring a Professional and Strong Service Performance through all medias of communication with Clients, Suppliers, and Partners
- Reporting to the Operations Manager
- Logging and Maintaining Notes and Data Recorded
- Working as Part of a Friendly and Growing Team Adhering to Company Procedures
- Previous Exposure Within a Customer Focused Role
- A Key Passion for Delivering a High Quality Service
- Attention to Detail When Manning a Varied Workforce
- Proficient in Ms Office Applications
- Works Well Under Pressure and is a Natural Problem Solver
- A Positive Can-Do Attitude When Working as Part of a Team or Individually
Job Types:
Full-time, Permanent
Salary:
From £25,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Onsite parking
- Private medical insurance
Schedule:
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Malmesbury, Wiltshire: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 3 years (preferred)
Work Location:
In person
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