Assistant - Operations - London, United Kingdom - Bank of China
Description
Key responsibilities
- Ensure that the payments received by cash, debit cards or cheques are correct
- Provide excellent service when dealing with customer enquiries
- Complete visa delivery process ensuring applicants receive correct passport and visa
- Produce regular reports to Management
- Ensure accuracy of data input on the system
- Ensuring relevant documents from applicants are correct
- Return passports by post and packing should strictly following the Work Process Procedures
- Deliver and collect applicants' documents by driving the company car to/from the Consulate on a daily basis
Requirements:
- Degree educated in Finance, Business, Accounting or other equivalent
- Customer service and cashier work experience
- Data management experience
- Excellent report writing skills
- UK driving licence is required
- Team player and able to work independently
- Excellent organisation skills
- Problem solving skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent English and Mandarin communication skills
Having a presence in the UK for more than 90 years, Bank of China London Branch has been providing an excellent financial service to the market and maintain its competitive edge as an international bank operated in the UK.
It has employees in over 33 countries, and it is one of the most internationalised overseas branch in the Bank of China Group.
The Bank values the diversity of its employees and aims to create an inclusive environment where everyone can speak up and enjoy the equal opportunities to grow both personally and professionally.
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