Receptionist - Stafford, United Kingdom - HealthHarmonie

HealthHarmonie

Verified Company

Stafford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role; Receptionist

Contract Type:
Full-Time, Permanent

Days:
Monday to Sunday (covering up to 5 days per week)

Hours: 40 hours per week.

Locations:
Dunston Business Village - Stafford Rd, Penkridge, Stafford ST18 9FJ

Salary:
Competitive

Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK.

We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home.

By joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK.

Whether this be joining us in a clinical role or an administration role your presence in HealthHarmonie is vital.

All our roles require you to have an innovative thought process, a willingness to learn new skills and the want to oversee your own career by taking ownership of the role you are completing.

Benefits

Excellent Career Progressions with many members of our Management team having been promoted from within the company
Claim 0.45 per mile

.Quarterly bonus scheme of £250

20 days Annual Leave + 1 additional day per year of service
Travel time included in contracted hours
Pension Scheme
NHS Employee Discounts
Flexible working
Uniform Supplied

Role & Responsibilities
For all of the roles and responsibilities below no experience is necessary training will be provided but as a receptionist you will:

Greet patients
Keep reception area clean and well maintained
Inputting patient details into Evolution
Triaging patients' referrals
Contacting patients to get them booked in ASAP for an appointment
Scan referrals and attach onto patient's file
Accepting referrals from RBH and transferring to patient's local clinic

Please note that as we run a 7-day service you will be required to work 5 out of 7 days. Shift patterns are generally between 07:00/ 07:30 - 17:30/18:00.

Training and Development

You will be enrolled on to our 1-2-week comprehensive training plan from day 1 of your employment, which will equipment you with all the skills and knowledge you require to fulfil your duties as a Receptionist.

Some of the modules you will cover are:

Safeguarding Adults
Safeguarding Children
Basic Life Support
Infection Control
Information Governance
Mental Capacity Act
Equability and Diversity
Prevent
Domestic Violence

COVID1

DON & DOFF PPE

About you

Expectations

Your training will involve a corporate induction on your first day and then shadowing an experienced team member, which will provide you with the skills and knowledge to be successful in the role.

This training is a vital part to the start of your career with us and you will need to commit to full attendance during this time.

Diversity

Key words:
Healthcare, Call Centre, NHS, Patients, Administration, Telephone Booking, Flexibility, Medicine, Targets, Training, Development, Travelling, Community Services, Vehicle, Mobile.