Shop Supervisor - Croydon, United Kingdom - Crisis

Crisis
Crisis
Verified Company
Croydon, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.


Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis' work in the community.

They have a unique contemporary visual identity and are dynamic and creative places to work.


Location:
Based in Shop from Crisis, Croydon, Unit 8, Crown Hill, Church St, Croydon CR0 1RZ


About the role
As Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience.

You will work with our volunteers to deliver great customer service, managing the shop floor and maintaining the look and feel of the shop.

You will also work behind the scenes processing and preparing stock.


This is a unique retail role as you will also be involved in delivering on-the-job training for Crisis members (people experiencing or at risk of homelessness), building the skills and confidence needed in the workplace.

You will have the chance to develop your own skills too - we encourage training and career development and many of our shop managers were promoted internally.


This role is based primarily in our Peckham shop, which opened in 2020 and has become a well-established and successful part of the community.

We have a strong team of volunteers and are particularly known for our furniture, vinyl, café and Pop up events.

You will also be expected to work in our other London shops (Zones 1-2) from time to time, for example to cover holidays or illness.


About you


To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail.

You will be highly motivated with a passion for fashion, trends and the ability to create a unique shopping experience for our customers.


You are an individual seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector.

You will be committed to Crisis's values and mission to end homelessness.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days' annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.


When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.


How to apply

Closing date:
Wednesday 18th January 2023 (at 23:59)

Interviews will be held w/c 30th January 2023

Accessibility

Registered Charity Numbers:
E&W1082947, SC040094
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