Customer Relations and Administration Executive - Stamford, United Kingdom - The New Window Company Ltd

Description

Job title:
Customer Relations and Administration Executive

Location:
Stamford

Term:
Full time/part time - minimum of 30 hours

Salary:
Up to £23,000 pa (pro rata if applicable)

Start Date:
As soon as possible

Overview

Greeting clients visiting our new showroom and assisting directly with telephone enquiries, you will be responsible for always providing high quality customer service.

Reporting directly to the Administration Manager you will be required to carry efficientdelivery of the general administration for our head office and Stamford showroom.

About us

Key Responsibilities
Meet and Greet in Showroom

Maintain/update/expand information on CRM

Telephone answering

Service/remedial control (booking, monitoring, ordering parts, following to end)

Ordering stationery

Confirming bookings on schedule (liaising with Operations Manager)

Preparing and completing mail shot

Good knowledge Microsoft Office and capable of learning systems

Any other administration duties as required

Support to Administration Manager

Developing Social Media presence and providing marketing support


Requirements and Skills
Exceptional customer service skills

Excellent organisational skills

Good time management and attention to detail

Ability to work independently and as a team player

Computer literacy is essential

A positive and hard working attitude

Verbal and written communication skills