Client Experience Executive - Stevenage, United Kingdom - CareShield Ltd
Description
Do you have a passion for growing and developing client relationships?
About Us
CareShield are a market leader in the development and delivery of innovative and cutting-edge training solutions within the Care Sector
.
Care is at the heart of everything CareShield do.
About the Role
What Benefits Can You Expect?
- Full time contract
- 25 days holiday plus bank holidays. (33 in Total)
- Additional day off for Birthday
- Christmas Shutdown
- Generous pension scheme
- Access to Legal, Financial and Medical Advice for you and your family (via EAP)
- Counselling, Bereavement and CBT services available (via EAP)
- Access to a Wellbeing Portal and Health App that includes fitness, holistic health and wellbeing advice
- Discounts on over 2,000 brand products via Perks at Work including up to 50% of Cinema Tickets
- Hours of work are Monday to Thursday 8.30am to 5:30pm, Fridays 8.30am to 4pm
- Commission Scheme
- Salary £21,000 (DOE)
You must already hold the right to work in the UK
We are Looking for Dynamic People who have:
- Previous experience within a phone-based client support environment.
- Excellent communication and listening skills.
- A confident telephone manner.
- Ability to plan and organise own time, even under pressure.
- Problemsolving skills
- Attention to detail.
So, if you are:
- A champion of excellence, always seeking to meet customers' needs and provide fantastic customer service.
- Confident in investigating and responding to client quires in a professional and timely fashion.
- Able to work as part of a team.
We are looking for people to take ownership and pride in their work, as well as pulling together as a part of a team.
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