Office Furniture Sales Support - London, United Kingdom - RMB RECRUITMENT LTD

Description

1.
JOB DETAILS

Job Details:
Office Furniture Team Support Administrator


2.
OVERALL PURPOSE OF JOB
To provide full administrative support to the London Client Services Team.
The Furniture team specialises in providing clients with expert knowledge in the provision and installation of contract office furniture.

Key Roles & Responsibilities are as follows:

• To produce cost proposals using Excel on behalf of the Account Managers
• Liaise with key suppliers, obtaining quotations and discussing the brief of the project
• Liaise with Clients and Contractors when required to do so by the Account Manager to maintain service levels and relationship
• Matching specifications and finishes
• Providing images/presentations using either PowerPoint or InDesign
• Providing samples/fabric finishes as and when requested by either the Account Managers or Design Department
• Arranging product samples/mockups when requested by the Account Manager, ensuring the installation of these runs smoothly
• Raising quotes; revising quotes
• Tracking the orders and checking acknowledgments
• Providing the Account Manager with a Pre-Installation Pack, with clearly marked up drawings showing where the furniture is to be installed, along with the breakdown of products and finishes.
• Confirming installation dates and schedules
• Liaising with the Project Management team on site ensuring all deliveries run smoothly, on time and snag free
• Answering calls and responding to queries
• Updating software/workloads

Skills Required:
1 of 2


3.
ORGANISATION
(a)

Immediate Superior:
Head of Furniture

(b)

Immediate Subordinates:
None


4. JOB CONTEXT
Morgan Lovell is recognised as specialist in the workplace, namely commercial premises, whether being refurbishment or fitting out work.

The company is committed to producing high quality work and achieving a high level of client satisfaction whilst ensuring the project is completed within budget.

To this end, the company offers a team of people fully qualified and experienced in accommodation strategy and fast track construction who provide the client with a total solution under one roof - from initial brief through to relocation management.

5. JOB CONTEXT (Accountabilities)
(i) Service Excellence

Every member of staff is required to achieve standards of service excellence in the following areas:

• (a) Face to face communications

(b) Meetings
(c) Written communications
(d) Telephone communications
(e) Message handling
(f) Complaint handling

(ii) Personal Organisation

Every member of staff is required to carry out their business in a professional and organised manner, particularly in terms of:

• (a) Time Management

(b) Company Procedures, particularly Quality Assurance
(c) Dealing with workload and problems, and assessing priorities
(d) Workplace and file organisation
(e) Being an effective member of a project team
(f) Understand and live the company's core values

To have a good understanding of the responsibilities and scope of duties and to maintain a positive work attitude.


Salary:
£35,000.00-£44,000.00 per year


Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)

- customer service: 1 year (preferred)


Licence/Certification:

• Driving Licence (preferred)

Work Location:
In person


Reference ID:
Office furniture sales support role