Resident Liaison Officer - London, United Kingdom - Daniel Owen Ltd

Daniel Owen Ltd
Daniel Owen Ltd
Verified Company
London, United Kingdom

2 days ago

Tom O´Connor

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Tom O´Connor

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Description

Resident Liaison Officer Roles Available (Perm)

Working with a large Housing Contractor
Starting at £25,000 - £30,000 per annum with £3,500 car allowance + mileage (must have full driving licence and car)


Duties

  • Offer information, advice and assistance to tenants and leaseholders whilst major works are being carried out to their homes.
  • Liaise with and set the standard for contractors and their RLO's (and where appropriate consultants) engaging with residents.
  • Take an active role in developing, agreeing and managing the resident's consultation plan for individual projects.
  • Agree with contractors the resident's information packs, and format and content of updates to residents, including newsletters using a variety of media outlets.
  • Coordinate the temporary or permanent rehousing of residents, where necessary.
  • Advise Project Managers of the likely effects of capital works on residents.
  • Provide information, and assistance to leaseholders concerning their obligations to contribute to the cost of major works thorough service charge payments.
Who are we looking for?

  • Proven RLO experience
  • High level of computer literacy in MS Office, (Word
  • Intermediate, Excel
  • Intermediate, Outlook
  • Intermediate)
  • People management skills
  • Competent, clear and concise writer
  • Excellent verbal communication skills
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