Facilities Assistant - Clacton-on-Sea, United Kingdom - Pinnacle Group

Pinnacle Group

Verified Company

Clacton-on-Sea, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Facilities Assistant (2502)
:

Overview:

Ref:

2502

Salary:

£22, £22,795.50/annum

Location:

United Kingdom
England
East of England
Essex
ClactononSea

Contract Type:

Permanent

Posted:

03 May 2023

Closing date
28 May :59

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure - including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks - as well as a range of complementary employment and wellbeing outcomes.

Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities.

We pride ourselves on placing people at the centre of what we do, while maintaining our values of high quality and excellent customer care.

The Role

Pinnacle Group are looking for a Facilities Assistant To support Total FM Services related operations within the Clacton PFI Contracts to ensure full compliance with Health & Safety legislation the contract specification.

Duties/Key Responsibilities

Support of all Contract Services delivered either inhouse or by contractors effective management of contractors on site
Support with contract monitoring in consultation with stakeholders and the SPV (QED).
Ensure compliance with all relevant statutory requirements.
Complete onsite audits in conjunction with the Hard FM Manager and Compliance Manager
Review contractor risk assessments and method statements for specific jobs and servicing
Logging jobs on the helpdesk and tracking progress
Tracking and monitoring staffs training needs and booking training where needed
Assist the Hard FM & Assistant Contract Manager to develop and maintain systems and procedures to ensure the smooth running of the service.
Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements
Build professional relationships with key external stakeholders to ensure customer satisfaction, whilst also meeting the organisation's strategic and financial aims.
Ability to work closely with the senior management team
Build professional relationships with colleagues
Help facilitate clear communication between all contract stakeholders
Build professional relationships with contractors

Skills Required:

Good time management and understand flexibility needed within the role
Have excellent IT knowledge and an understanding of software packages such as Microsoft Word, Excel and Outlook
Be adaptable to learn inhouse software systems and respond positively to and learn from change, be receptive to new ideas
Complete a training programme to enhance skills and knowledge inline with the specific job role
Make decisions that facilitate long term business success and which contribute effectively to key business need
Recognise the business importance of customer service
Establish rapport with the Client, customers and key players
Demonstrate tolerance and equality remaining calm, objective and in control in stressful situations
Be sensitive to business priorities, community feelings and colleagues needs.
Demonstrate enthusiasm and commitment and a capacity for energy and persistence over a long period
Present ideas in a well structured format and in a manner appropriate to the context and the recipient(s).
Excellent communication skills, both written and oral.

Contact information:

Clacton Mock