Administrative Assistant - York, United Kingdom - York and Scarborough Teaching Hospitals NHS Foundation Trust

York and Scarborough Teaching Hospitals NHS Foundation Trust
York and Scarborough Teaching Hospitals NHS Foundation Trust
Verified Company
York, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
We are looking for an Administration Assistant to join the AHP Therapy team working in Speech and Language Therapy.

We are looking for someone with the ability to work well on their own and as part of a team, and it is important that the post holder is able to adapt to changing demands, be accurate in inputting information and able to follow instructions.


You will also be expected to contribute to the induction of new or less experienced staff, providing training, feedback and support to others.

Full training and support will be given.


If this role appeals to you please refer to the job description for more information, or contact the department for an informal chat.

We look forward to hearing from you


The role will include, but not be limited to; administration tasks, including answering the phone and dealing with queries, making appointments, typing letters, and other office duties; including the administration of departmental meetings, taking and typing up of minutes.

Excellent communication skills, accuracy, the ability to work calmly under pressure and the ability to work alone and within a team are essential.


You will be the first point of contact for patients via the telephone, so good customer service skills are essential.

The administration team are a valued part of the smooth running of the department and support to the therapists.


The Admin Assistant will also be responsible for the supervision and support of clerical officers within the team, ensuring that the service remains operational at all times and ensuring new staff are appropriately inducted into the team.

This is a challenging role requiring excellent IT skills, to include knowledge of

Microsoft Office:
Word/Excel/Outlook.

You will need to have excellent communication skills as you will be required to liaise with a wide range of professionals and patients.

You must be effective in prioritising workloads with a flexible and patient-centred approach.

You must have the proven ability to work independently using your own initiative as well as part of a team.

Previous experience of NHS systems would be advantageous but not essential as full, comprehensive training will be given.

Our benefits


We offer a range of benefits to support our staff including:
Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.


A full description of the role is available in the attachment: job description.

Working for the Trust


Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.


As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.

It may not be suitable for every role, but we will try and be supportive where we can.

We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

COVID-19 Vaccination Requirements


Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

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