Cashier (6 Months Ftc) - London, United Kingdom - Metro Bank PLC

Metro Bank PLC

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Team Retail & Business Banking

Location Bexleyheath

County London

Ref # 20781

Closing Date 15-Dec-2023

This position is full-time a 6-month Fixed Term Contract for a January Start

Our promise to you

We will make sure that you are wellrewarded by providing you with a competitive salary and generous holiday allowance
We will give you the training to ensure you succeed in your role

What you will do:

Greet and welcome customers, providing exceptional customer service at all times
Manage cashier transactions, supporting customers with daily banking, including cash, card, and cheque handling
Identify and address customers' needs and advise them on our products and services accordingly
Take full ownership of customers' queries through to resolution
Help customers with the Magic Money Machines and Safe Deposit Boxes
Actively participate in the store events
Support new colleagues joining Metro Bank

And... we are a bank so risk is a part of everything we do.

We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns.

What you will need:

Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
Ability to balance building relationships with your customers with attention to detail we are a bank after all
Strong computer skills with working knowledge of Microsoft Office
Be flexible to work a variety of shift patterns over the weekend
Ability to deliver excellent customer experience in a very fast paced environment (our Stores are often very busy)
Right from the start, we'll give you full training and great support, so you don't need previous experience of finance or banking, but you do need experience of dealing with customer service queries

We have been awarded the "Most Loved Workplace" At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included.

We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.

**Important Footnote