Aftersales Support Executive - Stockport, United Kingdom - Bright Money Group

Bright Money Group
Bright Money Group
Verified Company
Stockport, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Aftersales Support Executive (Payouts) -To: £25,000


Location:
Stockport

Bright Money Group is a fast-growing fintech financial solutions organisation, which is the umbrella brand for CarLoans UK.

CarLoans UK are a motor finance broker, who are leading the motor finance industry - by being the top car finance broker in the UK to offer fair, honest advice to all consumers.

Our mission is to help dealers and consumers by constructing a panel of lending specialists and customer service experts dedicated to delivering the best possible experience.

We're an established business located in Stockport with panoramic views of the city - close to all transport links.
Our offices are fun, friendly with a positive atmosphere instilled. We are FCA registered and take pride in delivering the best service to all consumers.
Our founding CEO is a well experienced Sunday Times Fast-Track 100 business entrepreneur.

He's passionate about driving business forward and equipping all staff with the learning and experience they'll need to carve out a successful career within this affluentmarket.

We're on the lookout for our future leaders, so now is a great time to join

As a Processing Executive at Car Loans UK you will be given comprehensive training including in house systems, FCA and compliance training as well as customer service skills.


Responsibilities:


  • Completion of accurate paperwork and documentation to fulfil lenders standards, ensuring a positive outcome for all parties
  • Managing your own time and workload
  • Meet all key touchpoints with customers and provide a high level of customer service
  • Working to targets in a fast paced environment, Achieve personal weekly and monthly targets defined by your team manager
  • Take customer calls and handle queries
  • Prevent and minimise the risk of fraud and financial loss to Car Loans UK
  • Adhere to antimoney laundering laws and FCA legislation

Experience:


  • 1 year experience within a financial administration or processing role
  • The ability to work under pressure at times and prioritise workload
  • Excellent written and verbal communication skills
  • Excellent attention to detail
  • Great team player who enjoys supporting your colleagues

Benefits:


  • Competitive Basic Salary To: £25,000
  • Generous bonus structure OTE YR1 £29,000 £32,000
  • 20 days holiday + bank holidays with one additional day accrued for each year you're with us.
  • Pension Scheme
  • Fast track career progression
  • Vibrant working environment
  • Fun & friendly company culture

Extra Company Perks:


  • Free fresh fruit each day
  • Loyalty rewards
  • Additional time off for those most important occasions like weddings, parental leave, parents evening, birthdays.
  • Employee referral program
  • Wellbeing support
  • Free financial advice
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