Property Manager - West Bridgford, United Kingdom - Tamsin Wheatcroft Property and Financial Services Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Property Manager


Job Location:
West Bridgford


Salary:
£21,000 - £25,000 (Depending upon experience)


Days / Hours:
Monday - Friday 9:00am - 5:30pm / 1 in 3 Saturdays


Benefits:

-
Your Birthday off

Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays


Our client is a long standing independent family run business that specialise in the sale, letting and management of residential and commercial properties.


An exciting opportunity has arisen for a Property Manager to join their small dedicated team in our friendly office in West Bridgford.


Key Competencies:


  • Ability to deliver excellent customer service
  • Time management skills which ensure effective management of own resources
  • Ability to work under own initiative and as part of a team
  • Negotiation skills to achieve the best outcome for the customer and the business
  • Conflict resolution within own levels of authority
  • Positive attitude in all situations
  • Flexible and adaptable in approach

Key Responsibilities:


  • Marketing literature is up to date for vacant properties
  • Follow up viewings and feedback to landlord
  • Answer all incoming communications (internal and external)
  • Process contracts
  • Ensure that property maintenance issues are resolved in a timely & cost effective manner (including safety certs etc)
  • Process appointments and feedback to landlord
  • Chase arrears
  • Deal with customer enquiries effectively
  • Ensure focus on own development
  • Resolve complaints
  • Escalate queries outside of own authority level
  • Maintain compliance with industry and internal regulations
  • Attention to all H&S issues, including hazard and accident reporting

Key Attributes:


  • Organised and efficient, well presented
  • IT skills, including use of MS Word, Excel and Outlook
  • A clean driving licence and will use car to travel locally to property inspections
  • Experience in property lettings and management

Ideally but not essential:

  • Propertymark Qualification

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