Property Manager - West Bridgford, United Kingdom - Tamsin Wheatcroft Property and Financial Services Recruitment
2 weeks ago
Description
Job Title:
Property Manager
Job Location:
West Bridgford
Salary:
£21,000 - £25,000 (Depending upon experience)
Days / Hours:
Monday - Friday 9:00am - 5:30pm / 1 in 3 Saturdays
Benefits:
-
Your Birthday off
Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays
Our client is a long standing independent family run business that specialise in the sale, letting and management of residential and commercial properties.
An exciting opportunity has arisen for a Property Manager to join their small dedicated team in our friendly office in West Bridgford.
Key Competencies:
- Ability to deliver excellent customer service
- Time management skills which ensure effective management of own resources
- Ability to work under own initiative and as part of a team
- Negotiation skills to achieve the best outcome for the customer and the business
- Conflict resolution within own levels of authority
- Positive attitude in all situations
- Flexible and adaptable in approach
Key Responsibilities:
- Marketing literature is up to date for vacant properties
- Follow up viewings and feedback to landlord
- Answer all incoming communications (internal and external)
- Process contracts
- Ensure that property maintenance issues are resolved in a timely & cost effective manner (including safety certs etc)
- Process appointments and feedback to landlord
- Chase arrears
- Deal with customer enquiries effectively
- Ensure focus on own development
- Resolve complaints
- Escalate queries outside of own authority level
- Maintain compliance with industry and internal regulations
- Attention to all H&S issues, including hazard and accident reporting
Key Attributes:
- Organised and efficient, well presented
- IT skills, including use of MS Word, Excel and Outlook
- A clean driving licence and will use car to travel locally to property inspections
- Experience in property lettings and management
Ideally but not essential:
- Propertymark Qualification
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