Administrator - Aberdeen, United Kingdom - Activus Recruitment
Description
Activus Recruitment have a new vacancy for an administrator with our Aberdeen based client who supply Oilfield Equipment.As an Administrator your responsibilities are to work with the team to ensure customer satisfaction. The responsibilities include ensuring timely processing of customer sales orders and open order status reports.
Doing the right things
- Understand and ensure you work in accordance with the company's IMS manual and supporting policies and procedures acknowledging that you must always operate in the most legally compliant, ethical and safe way.
Customer Service
- Strive to deliver customer service excellence through understanding the customers' requirements and accurately processing sales order.
- Review status reports ensuring the customers dates are always aligned and changes effectively communicated throughout departments.
Quality
- Ensure all business systems such as shared mailboxes are accurately maintained promoting effective communication across the team.
Innovations
- Develop skills through training with colleagues and progressing through the training plan.
Results
- Strive to ensure KPI's are met.
Measurements & Expectations
- Training matrices.
- KPI results.
Skills and Abilities
- Effective and confident communicator with the ability to converse with our global customer and supplier base as well internally across both sites.
- Computer literacy Word, Excel, SharePoint, Outlook, and Sage (training will be provided).
- Team player mentality willingness to perform own role to achieve customer expectations and, if required, any other task that can be competently performed.
- Good attention to detail and accuracy.
- Enthusiastic and keen to learn.
Job Types:
Full-time, Permanent
Salary:
£23,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Experience:
- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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