Customer Service Advisor - Belfast, United Kingdom - HCLTech
Description
Are You Looking A New Change In Career? Are You Looking a Job Based in Belfast City?
HCL have an exciting opportunity And Want To Share This With You.
We Are Looking For Customer Service Executives For Our Clients Based In Belfast City Centre,
We Are Conveniently Located On Great Victoria Street.
Your Responsibilities:
Managing Our Inbound Customer Service Via Telephone.
- Providing A High Standard Of Customer Service To Our Customers.
- Dealing With First Time Customer Query Resolution When Possible, Dealing with Correct Escalation Procedures.
- Using And Implementing Feedback Given From Coaching And Monitoring Sessions.
- Maintaining High Standard Data Security And GDPR Regulations.
- Following Your Assigned Daily Schedules and Tasks.
What Are We Looking For?
- Somebody With A Passion For Good Customer Service
- Excellent Written And Verbal Communication Skills.
- Punctual And Conscient.
- Good Attention To Detail.
Hours:
- 35 Hours Per Week
- Monday
- Friday 08:00 20:00 Fully Flexible
- Weekend availability may be required when needed.
Salary:
- £10.00 per hour
- Paid fortnightly
Requirements:
- At Least 6 Months Customer Service Or Contact Centre Experience
- Full Time Availability
- Photographic ID (Passport Or Driving License)
- Immediate Start
- Fluent In English
criteria and would like to be part of our team then we would love to hear from you.
B_SERV
Salary:
£10.00 per hour
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme
Schedule:
- 8 hour shift
- Monday
- Weekend availability
Work Location:
One location
Reference ID:
BNKBEL
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