Mobility Regional Lead - Birmingham, United Kingdom - EY

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

This position will oversee a regional team of Mobility Consultants as well as an offshore support team, the Virtual Talent Hub (VTH), ensuring all assignments into and out of the region are managed to the required standards, adhering to Mobility global policy frameworks, and relevant legislation.

The opportunity

The position will also work with business leaders and assignees (at all levels) to plan, coordinate, and manage end-to-end international mobility assignments into and out of the region.

You will work closely with stakeholders across the Region to ensure Mobility provides a consistent exceptional assignee experience, whilst meeting the needs of the business and building a better working world.

Your key responsibilities

Business Partnering and Stakeholder management

Work closely with stakeholders to ensure our people have the ability to build their career through access to exceptional mobility experiences
Act as a trusted advisor to stakeholders, by developing strong relationships, providing guidance and coaching on key Mobility initiatives, raising potential challenges, and developing solutions
Work with the business as well as relevant Core Business Service (CBS) functions such as Finance and Talent to guide and influence the allocation of the necessary financial support needed
Work with stakeholders to identify how Mobility can support each of the Service Lines (SL) with their workforce capability needs
Work collaboratively with colleagues in Talent to align Mobility with the overall Talent strategy
Use relevant data to create insights to generate ideas and solutions

Team Management

Oversee and manage a team of Mobility Consultants, and VTH team members, ensuring Mobility delivers to the required globally consistent standards
Act as the point of escalation for the team to assist with resolving issues raised
Allocate SL and case responsibilities across the team, revising as necessary to ensure appropriate level of support is available
Regularly review the VTH scope of service to ensure the team is effectively supporting the Mobility Consultants. Allocate additional processes and tasks as necessary, providing the necessary training
Coach, direct and motivate team members to ensure high level, consistent quality service delivery
Act as counsellor to one or more Mobility Consultants
Responsible for the development of others by providing feedback, recognizing accomplishments, assigning challenging work and providing opportunities for further development
Oversee Mobility operations ensuring the team is following global processes and driving implementation through effective change management. Ensure effective performance by identifying additional opportunities for improvement within the Region and obtaining appropriate buyin
Monitoring and managing Mobility Consultants KPI's
Strategically align with operational stakeholders in the various Regional CBS functions such as Talent and Finance to ensure they are equipped to successfully support Mobility
Ensure the team is working collaboratively with other regional teams to provide an exceptional assignee experience
Be accountable for ensuring the team maintains data and information in the Global Mobility Tool (GMT) accurately to enable efficient process and accurate reporting

Service Delivery

Responsible for the monitoring of all vendor services to ensure key performance indicators are met in your Region/Country as detailed in the Service Level Agreement
As the senior point of contact for Mobility in a Region, work to resolve mobility related issues raised by Mobility Consultants, stakeholders, and assignees
Participate in the global Regional Lead workgroup, Mobility networks and other project committees to help identify Mobility policy, processes, and system improvements, or to identify new Mobility solutions of benefit to EY stakeholders and assignees.
Drive globally consistent implementation of new policies, processes, programs and initiatives within the region, through the facilitation of stakeholder discussions, completion of impact analysis and change management execution
Monitor and understand changes to employment legislation, immigration, tax, social security, data privacy and the impact to process and service delivery, ensuring effective communication of the changes to your team as well as identifying any associated training needed
Ensure the effective communication to the Area AS Leader, and where appropriate, also to other global Mobility leaders as well as Regional Talent leadership on all issues or barriers effecting