Service Desk Administrator - Borehamwood, United Kingdom - Burton Bolton & Rose Recruitment Services Limited

Tom O´Connor

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Tom O´Connor

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Description

Service Desk Administrator

Borehamwood, Hertfordshire

£25,000 + Pension + Parking


If you are at the start of your career and are seeking a position as a Service Desk Administrator then this role could be for you.


Some of your duties will include:

  • Inputting details of client maintenance requirement onto job portal
  • Monitoring jobs on portal to ensure that service level agreement are met
  • Updating portal with established time of engineers arrival for open calls
  • Collating information and preparing morning and afternoon reports for Regional Coordinators
  • Preparing weekly and monthly reports and completing KPI reports for management team

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