Housing Solutions Officer - Manchester, United Kingdom - Peel Solutions

Peel Solutions
Peel Solutions
Verified Company
Manchester, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are currently recruiting for a Housing Solutions Officer in Manchester.

Pay rate:14.67 Per hour.


Contract duration:
Temporary ongoing


Purpose:


As Housing Solutions Officer based with Inreach / Outreach Team, the officer will work to deliver the Council's statutory duties regarding the Homeless Reduction Act The Housing Solutions Officer works with people with a wide variety of needs to help them in finding a new home when this becomes necessary.

The role of a Housing Solutions Officer is a customer focussed service supporting people who can be facing many challenges.

The role holder needs a resilient and empathic approach with strong negotiation and conciliation skills to support applicants to find a realistic solution to their housing problem.

The role holder needs to possess good investigation skills and be a confident decision maker.


Duties:


  • Establish and maintain relationships with service users to challenge their existing patterns of behaviour. Work proactively with appropriate stakeholders to assess the individual's needs and ensure positive outcomes.
  • Provide support and advice to service users which provide the opportunity to engage with appropriate local and national organised and communitybased services.
  • Monitor, evaluate and review assessments as required determining suitable adjustments to ensure that service users can achieve their agreed goals.
  • Work with colleagues and stakeholders to produce plans that use service users individual needs to identify and reduce their vulnerability to risk situations.
  • Promote the service strategies across the organisation and to other statutory and voluntary agencies.
  • Closely work with partner agencies and stakeholders by contributing and participating in new initiatives to support independence and opportunities for vulnerable residents of Manchester.
  • Ensure all records, processes and systems are up to date and maintained to assist with data collection and performance management.
  • To maintain a level of flexibility in regard to job role, and when required to undertake management duties, either through direct line management of a team (including appraisals, performance management and other duties).

Job Type:
Temporary contract


Salary:
£14.67 per hour


Experience:

Housing Solutions: 1 year (required)


Work Location:
In person
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