Office Operations Coordinator - Ickenham, United Kingdom - Galaxy 1 Communications LTD

Description

JOB DESCRIPTION

Office Operations Coordinator

Employee Name:
Vacancy


Job title:
Office Operations Coordinator


Reports to:
Sales Operations Manager


Location/Region:
UK Office


1. Job Purpose

The role of Office Operations Coordinator is to support operational functions across both Galaxy 1 and Digital Skies as well as the day-to-day operations of the UK office.

This position will be based in the UK and report to the sales operations manager, and you will be required to assist across multiple functions of the business including sales support, sales operations and office administration.

2. Main Responsibilities

Responsibilities Percentage of Time applied to job position

• Supporting Sales Operations manager on tasks as assigned including: _30% of time_
• Processing customer orders
• Updating price plans and pricing tools
• Keeping Sales Operations portal up to date
• Ordering items from approved vendors & suppliers
• Updating company website
• Maintaining sales operations processes
• Supporting UK Operations on tasks as assigned including: _30% of time_
• Managing local inventory including shipping & logistics support for region.
• Processing customer and vendor PO's and invoices.
• Providing Tier 1 Sales Support to Global Customer base.
• General administration for UK office team members.
• Onboarding and setting up new customers _20% of time_
• Learning our portfolio to provide customer training _10% of time_
• Supporting UK Operations on tasks as assigned including: _30% of time_
• General Office Administration & Operations experience.
• Dealing with Logics and Shipping companies.
• Experience with telephoned based customer management.
• Experienced in dealing with international customers.
• Strong desire and ability to continuously learn new products and (telecom) technologies.
• Proficiency in English language with developed written and verbal communication skills.
• Selfmotivation and ability to work autonomously with mínimal supervision.
• A good understanding & interest with modern communications technology.
• Developed problemsolving skills.
• Excellent clientfacing skills.
• Advanced knowledge in Microsoft Office is preferred.

4. System/Applications Knowledge

• Advanced knowledge in Microsoft Office is preferred specifically Excel
• Microsoft Outlook & Microsoft Teams
• WordPress

5. Physical Requirements Needed

• Regularly sit while answering phones and stand when talking to customers in person
• Regularly use hands and fingers to handle, control or feel objects tools or controls
• Regularly repeat the same movements when entering data

6.


Supervision of Employees:
None


Job Types:
Full-time, Permanent


Pay:
From £25,000.00 per year


Benefits:

• Casual dress
• Company pension
• Sick pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Performance bonus

COVID-19 considerations:
All employees must be Covid-19 vaccinated


Ability to commute/relocate:

• Ickenham, UB10 8LJ: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you vaccinated against Covid19?

Experience:

Office Administration: 3 years (required)
- basic understanding shipping and maintaining inventory: 1 year (preferred)


Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift

(required)