Data Quality Advisor - Milton Keynes, United Kingdom - 1st Choice Rec
Description
Data Quality Advisor (Hybrid working)
Salary:
£25,000 per annum
- Monday to Friday
- 9am5pm
- 37.5 hours per week
This position will involve a mixture of home and office-based working.
As part of the Data Quality team, you will play an important role in ensuring the data is of the highest quality, as a trustworthy source of information for the public.
The job will involve
- Daily management and investigation of new cases
- Reaching informed, evidence led decisions based on investigation
- Completion the correction or removal of inaccurate information
- Communicating your decision in writing or via telephone
- Be the point of contact for sometimes difficult phone calls
- Resolve complaints in a prompt, supportive and sympathetic manner
- Keep organised, detailed records of investigations
- Build strong relationships and work alongside the Account Management team
- Achieve a personal target of daily cases completed
The Person will
- Be confident working on multiple systems, sometimes with large datasets
- Have great attention to detail
- Work under your own initiative, taking responsibility for your own workload
- Be selfmotivated to always achieve your targets
- Be a great communicator both verbal and in writing
- Have excellent relationship building skills and experience utilising persuasion skills
- Be confident making difficult phone calls
- Be proficient in Microsoft Office, particularly Outlook, Excel and Word
- Have a good understanding of GDPR
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