Senior Service Designer - Bristol, United Kingdom - Government Digital Service

Government Digital Service
Government Digital Service
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £50,694
  • Up to £55,000 (National) based on capability. The base salary of this grade is £50,694 (National). Offers made above this will be made up with a specialist pay allowance. For more info visit our things you need to know page.

Job grade:


  • Grade 7
    Contract type:
  • Permanent
    Business area:
  • GDS
  • Identity Services
    Type of role:
  • Digital
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime, Compressed Hours
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Bristol, ManchesterAbout the job

Job summary:

GDS exists to help government make brilliant public services that empower people in the UK. We work at the very centre of government to drive digital transformation, focused on users.

We build and maintain common platforms, products and tools for others to use and create great public services that are accessible, inclusive and easy to use.

We also work with departments to identify patterns, share learning and create change to make a government more efficient.

Our teams are organised around delivering on our priorities, these are:

  • Make it easier for people to find what they are looking for on GOV.UK
  • Build common service platforms to make it simpler and cheaper to build quality digital services
  • Promote agile, usercentred design practices both in the UK and across the world


Following our Government Design Principles, we deliver platforms, standards and digital services to help departments transform how they work and meet the needs of their users.

Find out more about the work in this blog post or the Design in Government blog.


Job description:


As a designer at GDS you'll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services.


You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on design of services at scale.

You'll help the government transform the way it delivers services, so that they're more efficient, simpler, faster and easier to use.


If you'd like to work with us to simplify services and want to be part of a fantastic service design in government community, where we share ideas and challenges with 1000s of designers across the public sector.

This is a chance to work on services that matter, at a huge scale, with people who value design.


Senior Service Designer
We are recruiting for a Senior Service Designer.

You will be working with skilled teams to design, prototype and build multi-channel cross government public services that change lives.

These skills must be demonstrated in your cover letter and portfolio.

As a Senior Service Designer you'll:

  • lead and coordinate design work in your team, supporting other designers where necessary
- work effectively in a multidisciplinary, agile environment, adapting quickly to changes in requirements, priorities or user needs
- use research and analytics to understand users needs, identify service failures and test different designs
- design collaboratively and in the open, engaging your whole team with the design process and adapting it if necessary
- champion accessibility and inclusion, consider the impact of new technologies and ensure that designs meet legal requirements
- collaborate with designers in other teams and departments, reviewing each other's work and developing shared patterns


Person specification:


We're interested in people who:

  • Have experience of guiding, supporting and mentoring others
  • Have experience in designing services for users in complex environments
  • Have experience in making effective decisions with user research data
  • Have experience of working with senior stakeholders and ability to negotiate important design decisions
  • Have experience of engaging with people in a variety of ways (eg, workshops or codesign activities)
  • Have an understanding of the importance of inclusive, equitable, accessible and sustainable public services

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Making Effective Decisions
  • Working Together
  • Delivering at Pace
  • Leadership

Benefits:

The benefits of working at GDS

There are many benefits of working at GDS, including:

  • flexible hybrid working with flexi-time and the option to work part-time or condensed hours
- a Civil Service Pension with an average employer contribution of 27%

  • 25 days of annual leave, increasing by a day each year up to a maximum of 30 days
- an extra day off for The King's birthday
- an in-year bonus scheme to recognise high performance
- career progression and coaching, including a training budget for personal development
- paid volunteering leave
- a focus on wellbeing with access to an employee assistance programme
- job sati
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