Medical Receptionist - Chester - American Family Care, Inc.

    American Family Care, Inc.
    American Family Care, Inc. Chester

    18 hours ago

    Default job background
    Description
    Benefits:
    • 401(k)
    • Competitive salary
    • Dental insurance
    • Paid time off
    • Training & development
    Company Overview
    AFC Urgent Care is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business located in West Chester, PA. The specific job duties and benefits can vary between franchises.
    Job Summary
    To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
    Responsibilities
    • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
    • Greet and welcome patients
    • Register patients, update patient records, verify insurance accurately and timely, and check patients out
    • Determine, collect, and process patient payments and address collection and billing issues
    • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
    • Balance daily patient charges (cash, check, credit cards) against system reports
    • Complete closing procedures by preparing closing documentation and submitting required reports
    • Complete cash control procedures and secure financial assets
    • Maintain complete and accurate documentation
    • Observe safety and security procedures; promote a safe and pleasant work environment
    • Regular attendance to ensure efficient clinic operations
    • Other duties and responsibilities as assigned
    Qualifications
    High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.


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