Infrastructure Support Specialist - Newcastle upon Tyne, United Kingdom - NHS Counter Fraud Authority

NHS Counter Fraud Authority

Verified Company

Newcastle upon Tyne, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Counter Fraud Authority has offices in London, Coventry and Newcastle and there is the opportunity for office based, hybrid or home working based at any of these locations.

In addition to the advertised salary working in the London area will attract High Cost Area Supplement where appropriate

The Infrastructure Specialist is a key role within the NHSCFA Information Systems team, supporting the ICT cloud and on-premise Infrastructure and Data network services to ensure the provision of an efficient and reliable service across all NHSCFA offices and to its remote workers.

The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support.

The role holder will use specialist technical and business knowledge and co-ordination skills to manage the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission.

As an Infrastructure Support Specialist, you will support the Information Systems Lead to deliver innovative ICT projects, support, and develop the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Network configuration, Systems, Teams Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices / ITIL processes and other relevant service delivery frameworks.

Working with key suppliers, support the configuration and ongoing management of the NHSCFA infrastructure / network environment, including design and run cost optimisation.

Translate business requirements for IT services into technical deliverables within the infrastructure / network This will require a thorough understanding of industry trends and opportunities.

Sustain a position of specialist expertise within the Technology team and bring an extensive skillset in terms of Microsoft Azure environments, VMWare environments, networking and telephony systems and solutions.

Please see full Job Description and Person Specification.