Customer Service Advisor - St Albans, United Kingdom - Customer Service and Call Centres
Description
Job Title:
Customer Service Advisor
Salary:
Up to £24,000 per annum
Location:
St Albans
Contract:
Full time, Permanent
Hours:
Monday to Friday 9am - 5.30pm
COMPANY PROFILE
This is an exciting opportunity to work for our well-established client who are in the Financial Services industry in St Albans.
Supporting companies within the Finance sector for over twenty years they boast a list of well-known clients who you would be working closely with.
SKILLS REQUIRED
- Excellent customer service skills
- Excellent communications skills both written and verbal
- Strong attention to detail
- Ability to work well under pressure and enjoy being in a fast paced environment
- Competent with MS packages, mainly Word and Excel
- If you have worked within the Financial Services Industry this would be a great benefit
RESPONSIBILITIES
- Provided a superb service to your clients mainly via telephone correspondence
- Deal with a high volume of incoming queries.
- Resolve customer complaints and escalate where necessary.
- Run through security questions with all clients.
- Compile reports for Team Leader
- Make amendments to policies and ensure new client information Is kept up to date.
- Ensuring you are compliant at all times and adhere to all security measures.
COMPANY BENEFITS
- On site parking provided
- 20 days' annual leave plus bank holiday
- Hybrid working after training
- Life Assurance
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors.
In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn.
Please refer to Smart10's Privacy Policy as to how we hold your data.More jobs from Customer Service and Call Centres
-
Customer Service Executive
Biggleswade, United Kingdom - 4 weeks ago
-
Trainee Customer Service Advisor
Potters Bar, United Kingdom - 3 weeks ago
-
Customer Service Administrator
Borehamwood, United Kingdom - 2 weeks ago
-
Customer Service Team Leader
Welwyn Garden City, United Kingdom - 1 week ago
-
Customer Service Executive
St Albans, United Kingdom - 2 weeks ago
-
Compliance Administrator
Borehamwood, United Kingdom - 4 weeks ago