Head of Event Operations - London, United Kingdom - Euromoney Institutional Investor PLC

Euromoney Institutional Investor PLC

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Advert:

ABOUT THE COMPANY

Delinian Limited formerly Euromoney Institutional Investor PLC is an international business-information group covering asset management, price discovery, data and market intelligence, and banking and finance under brands including Euromoney, Institutional Investor, BCA Research and Ned Davis Research.

The group also runs an extensive portfolio of events for the telecoms, financial and commodities markets.

ABOUT GROUP EVENT OPERATIONS

The Group Event Operations function is a new shared central which provides operations, customer service and procurement expertise to the event businesses in FPS and Asset Management.

We have created the Group Event Operations function to ensure excellence in event delivery, to drive efficiency and share best practice across our +300 events that run globally each year across the world.

JOB PURPOSE
The Head of Operations - Awards will be an experienced people manager coaching, training, and developing team members.

They will be responsible for overseeing and executing the Awards portfolio across several brands from onsite execution to full project management of an Awards campaign to ensure we are delivering the highest levels of customer service by constantly reviewing our operational processes before, during and post event to ensure that we maintain our reputation for excellence.

PRINCIPAL ACCOUNTABILITIES
The Head of Operations - Awards will be responsible for, but not limited to the following tasks:

Team & Resource Management

Manage and develop direct reports using KPIs to track performance
Recruiting and training new members of the team
Oversee the direction and management of your event team as they deliver event campaigns, ensuring they deliver on brief budget, deadlines, and to the highest quality
The effective management and motivation of a team and personal development of these direct reports, setting objectives and implementing processes necessary to achieve these.
Carry out supervision/appraisals/performance reviews
Resource planning for event team
Identifying resource bottle necks and forward planning for extra resources

Operations / Project Management

Provide strategic guidance, ensuring a holistic approach is applied to new ideas and operational and wider event strategies are aligned, therefore enabling decisions to be reached in a timely manner across the team
Manage and execute much of the project management awards within different brands to help build knowledge and process mapping on each brand
Enhancing our customer experience from sign up to post event
Responsible for all aspects of the project coordination, budget, and successful delivery of an event; from business case development through to deployment of final event
Streamline processes with continuous improvement within the NextGen & Derivatives brand for improved ways of working
Develop a challenger mindset throughout the team to drive new and innovative thinking and ideas
Identify and explore new Event Technologies to elevate experience and share with Senior Management Team to drive adoption

Financial Management

Supervise sponsorship inventory, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI
Monthly reporting of costs vs revenues and detailed budgets with the Event Operations Director
To add value to the bottom line and the delegate experience through innovative operations solutions and by establishing new distinct features for use at events
Highlighting clear financial and operational milestones with teams and cross departments
Adhoc projects, both departmental and event related as directed by the Event Operations Service Director

KEY INTERFACES:

Venues
Suppliers
Event teams sales, production, marketing, customer services, editorial
Own team operations
Management team
Delinian specialists legal, risk, data protection, security, compliance
Clients

KNOWLEDGE, EXPERIENCE AND SKILLS:

ESSENTIAL:

5+ years of proven experience in B2B Event Operations specifically in Awards managing the full end to end Awards campaign from judges, submissions, communication, and onsite delivery
3+ years of team management/ line management experience
Demonstrate proven track record of cost management and financial control
Experience in venue contracting and negotiation from £100,000+
Proven track record in the successful strategic planning and delivery of events
Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively
Selfmotivator and team motivator
Must have designing and running awards submission process in B2B industry/sector
Must have worked with relevant editorial teams/ judges to streamline and manage the submission process and deliver quality and timely shortlists and winners
Experience in working with internal stakeholders and our customers to review and