System Administrator - London, United Kingdom - Kroo

Kroo
Kroo
Verified Company
London, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Description:


How you will contribute:

The Kroo is growing and we'd love to hear from you if you're interested in joining us on our journey


As a Systems Administrator within our IT team, you will be responsible for providing support to our 300 end users and ensuring their IT equipment and systems are working correctly by ensuring the reliability, security, and efficiency of our IT infrastructure.

The team is responsible for the day-to-day management, maintenance, and optimisation of our systems, which makes a critical contribution to the seamless operation of our digital banking platform.


Primary responsibilities include:

  • Contribute to the rollout, management and administration of core service infrastructure, taking the lead on specific systems or projects as appropriate
  • Work on the design, deployment, and documentation of new solutions and of enhancements to existing solutions in line with agreed technical standards and policies, as well as manage and administer our current products and services
  • Set up accounts for new joiners and make adjustments as necessary for current employees as they move into new roles/departments
  • Administer MDM solutions for company laptops and BYOD
  • Collaborate with the IT Security team to:
  • Develop, implement, and enforce robust security policies and procedures
  • Align IT practices with broader security initiatives
  • Understand current operational security issues and develop solutions
  • Contribute to creating an IT selfservice system, including a wiki, and potentially including AI if appropriate
  • Provide support to our staff for technical issues with their devices or systems

You'll get to work with a variety of technologies:

Our current tech stack consists of the below but our focus is always on finding the right technology for the job so we're always interested in considering other solutions.


  • macOS
and ChromeOS

  • Google Workspace, including security elements such as DLP and device management
  • Jamf Pro (including Protect, Connect, and Security Cloud)
  • Make for automation tooling
  • Slack
  • 1Password
  • Atlassian (Jira & Confluence)

Requirements:


About You
Essential

  • Experience working in a Mac system administrator role with:
  • macOS
  • Atlassian (Jira & Confluence)
  • Google Workspace
  • Slack
  • Password management tools
  • Mobile Device Management tools
  • A desire to be part of an inclusive and diverse culture in which everyone thrives
  • An approach to your work that focuses on a positive user experience within a securityfocused environment
Preferred

  • Experience working with: ChromeOS, Google device management, Google Cloud Platform, and Make
  • Experience with the Jamf suite of products for Apple device management (Pro, Protect, Connect, Security Cloud)
  • Some experience with Google Cloud Platform
  • Experience working in a financial services or similarly regulated environment
  • Proficiency in implementing IAM solutions to control access to critical systems and resources
  • Familiar with standards such as ISO 27001 and CIS Benchmarking
  • An interest in collaborating with senior management to develop and execute IT strategies aligned with business objectives.

About Our Process:

We can be flexible with the structure of our interview process if someone's circumstances or timescales require it but our general structure is:

  • 30-minute meet and greet with our talent acquisition specialist via google hangouts.
  • 1hour technical interview with the hiring manager via google hangouts.
  • 45minute Final interview


Please let us know if you have any specific requirements or need assistance so we can be as accommodating as possible for you.


Benefits:


What we offer:


At our cutting-edge fintech company, we know that attracting and retaining the best talent means offering top-notch benefits that help our employees thrive both in and outside of work.


Check out what we currently offer:

  • Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday.
  • Personal days: We know that life can be unpredictable, so we offer 3 personal days to use as needed.
  • Employersponsored volunteer program: We're passionate about giving back to our community, and we support our employees in doing the same with up to 4 hours per month of employersponsored volunteer time.
  • Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partner.
  • Workplace pension: We want you to feel secure about your future, so we offer a workplace pension with a 5% employee contribution and a 3% employer topup.
  • Learning and development: After 1 year of service, you'll have access to £500 from the Kroo Learning Fund to invest in your career development.
  • Topnotch equipment: We provide topoftheline equipment necessary for smooth hybrid work, including a MacBook laptop. Additionally, we also offer support in establi

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