Housing Options Officer Team Manager - Kingston Upon Thames, United Kingdom - chase recruitment group ltd

chase recruitment group ltd

Verified Company

Kingston Upon Thames, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

MAIN PURPOSE OF JOB
To ensure that all performance targets are met.

To promote the profile of the Council's services and ensure high levels of customer satisfaction

To support the Lead Officer/Tier 2 Housing Options Officer by contributing to the overall development of the service.

Knowledge, including educational qualifications:

Detailed knowledge of local authority legal obligations under the Housing Act 1996, Part VII, Homelessness Act 2002 and the Homelessness Code of Guidance for Local Authorities.

Knowledge shall also include related legislation such as those covering childprotection, security of tenure, etc.

An understanding of the needs of homeless households

Experience:

Experience of leading a busy frontline housing advice and/or homelessness service or similar and/or significant technical experience
(T2)
Experience of working in a busy front line public sector housing team or similar

Experience of partnership working and influencing and negotiating to achieve successful outcomes **(T2)