Administrative Assistant/receptionist - Isleworth, United Kingdom - Garner & Hancock Solicitors
3 weeks ago
Description
The Role
Hours: 09:30 - 17:30 - Full-time (Monday to Friday)
You will be expected to provide high quality secretarial, organisational, and administrative support. The role is varied, fast-paced and involves serving multiple departments. Previous experience in a legal firm is preferred.
The role description is as follows:
Administrative Duties:
- Opening cases on our case management system,
- Conducting ID checks
- Scheduling of deeds and documents,
- Organise and maintain paper and electronic filing systems in accordance with recognised procedures and standards,
- Typing and document production,
- Drafting of correspondence as required,
- Incoming and outgoing post management,
- Photocopying and scanning of documents and uploading them into the relevant folders,
- Updating documents on company systems,
- Managing and coordinating own daily workflow to be able to support fee earners, practice manger and admin manager,
- File closing and archiving,
- Assisting with notarial admin duties,
- Assisting paralegals with admin tasks as assigned through the task management system,
- Other general administration tasks.
Accounting Duties:
- Recording incoming and outgoing payments onto our case management system,
- Processing payment by phone or online using our payment system,
- Processing of Settlement Agreements and ILAs
- Generating monthly debtors' reports
- Additional accounting tasks as assigned.
Receptionist Duties:
- Managing the reception desk at the front of the office,
- Answering the main office phone and directing the client to the correct department, where needed,
- Meeting and greeting clients in a professional manner,
- Monitoring stationery stock and raising order requests,
- Alerting fee earners of client arrival and keeping them up to date with any relevant issues that may arise,
- Keeping reception area clean and tidy.
Key Skills and Competencies
- planning and organisational skills
- ability to adapt to changing priorities and demands
- deadline-driven
- strong verbal and written communication skills
- attention to detail and accuracy
- problem analysis and resolution
- initiative
- sound judgment and decision-making skills
- information collection and management
- able to effectively handle sensitive and confidential information
- ability to work effectively as part of a team
- able to work well under pressure
Education and Experience
- two or more years of experience in administration (essential)
- in-depth working knowledge of relevant computer programs including MS Office Suite
- experience with case management software (desirable)
- experience with document management systems
- knowledge of law documents and practices (desirable)
The Firm ethos
The firm is friendly with a warm atmosphere, and provides an environment for both career and person growth.
We believe in team work and development, so we regularly part-take in team building activities which support team relationships and promote a close collegiate feel.
Other information
Salary:
£22,000.00-£27,000.00 per year
Benefits:
- Company events
- Company pension
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Isleworth: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Administrative: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Application deadline: 05/04/2024
Reference ID:
GH-ADM-042024
Expected start date: 01/05/2024
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