Administration Co-ordinator - Birmingham, United Kingdom - Stone Recruitment Group

Stone Recruitment Group

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Administration Co-ordinator / Team Leader - Business Support Services
My client is looking for an experienced administrator to join their Birmingham office. This client is a top 100 national law firm who have undergone a period of well managed growth. This could be a great opportunity for someone with strong administration skills that is looking for a new challenge

This role will be reporting to the Business Support Services manager, you will be the primary point of contact for managing administrative workflow into a small team which you will manage, with the aim of delivering a highly efficient administrative support service to the firm.

This is a predominantly office based role.

Main Responsibilities

Effectively manage resources and coordinate workloads to ensure all incoming tasks are assigned to a team member and completed on time
Communicating instructions and managing expectations between key stakeholders and administrators
Supporting team leaders with the delivery of training to new and existing team members
Manage team schedules and leave request rotas
Ensuring best practices, firm policies and training guides are followed across the team
Support team leaders to ensure relevant processes have up to date training guides
Working with team members to implement and drive internal projects, which contribute to an enhanced service offering to the firm
1+ years of workflow experience, preferably from a professional services environment
Experience in training and development
Strong administration experience
Experience coordinating workflow tasks within a professional services environment
Confident delegating tasks and working with team members to ensure tasks are completed on time
Customer service focussed
Excellent communication skills
Creative thinking, able to take initiative and problem solve
Confident using and learning IT systems and software