People Administrator - London, United Kingdom - Intent HQ

Intent HQ

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Intent HQ

Recognised by the Financial Times as one of the FT1000 Fast growing companies in Europe in 2022 and 2023, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science with a blue chip international enterprise customer base and solid financial backing from our investors.

Our mission is to become the world's preeminent Customer Intent platform by bringing together privacy-first signals intelligence, proprietary behavioral AI/ML analytics & uniquely accessible enterprise insights into a single platform that organizations will use to build more genuine, sustainable and profitable relationships with their customers.

Our initial focus solved problems for clients in the telecommunications sector, including Verizon & Orange.

We have since expanded into the Financial Services, Retail and Social Media sectors including HB Reavis and Zurich Group as clients to name a few.

Our clients typically have tens of millions of customers and generate billions of interaction events each day. Our cloud-agnostic platform has been developed to handle data at this enormous scale efficiently. Intent HQ is unique because we've focused on understanding the whole customer based on zero and first party data.

We extract the richest signal from that data while preserving customer privacy and turn those signals into insights and predictions that can be easily used by both non data-savvy users and data scientists alike to optimize decision-making and deliver business value, with one Client seeing an additional £26m in annual revenue as a result of using our products and services.

Intent HQ is an exciting place to work, we are very proud to have made the FT1000 Fastest Growing Companies in Europe for the third consecutive year as well as recognized by Women in Tech as the best tech employer in 2022 and 2023.

We have a talented team of circa 100 -people (and growing), with entities in London, New York, Barcelona, Lisbon & Tel Aviv and collectively speak over 16 languages

The Opportunity:

This position offers an exciting opportunity to contribute to the success of our organisation and support the growth and development of our employees whilst accelerating your own career in a fast paced, cutting edge, technology organisation.

The People team is a collaborative, supportive and professional team and we are looking for a like minded individual to add to our mix If you are a motivated and proactive team player with a passion for People administration, we'd love to hear from you.

Key Responsibilities

Supporting the Global People Manager by accurately maintaining employee records, ensuring they are uptodate and stored securely within our People tools. This will include the full spectrum of HR / People administration and the complete employee lifecycle such as drafting various update letters, background checks and references for new joiners and employee leaving processes and records.
HR compliance: Together with the team, ensure our administration is in compliance with company policies and procedures and external requirements such as local employment law, ISO 27001 and SOC2 audits.
Employee relations: Serve as a point of contact for employees regarding HR / People related matters. Address employee concerns and escalate issues to People Team Managers as necessary.
Assist with various People projects and initiatives, such as employee engagement surveys, performance management processes, and diversity and inclusion programs.
Provide backup support on office tasks for the Procurement and Facilities Administrator when required.
Guidance and training on the above will be provided to you where necessary._

What we're looking for:

Proven experience working in an HR / People administrative role or similar position
A "can do" proactive attitude and the ability to thrive under competing priorities and deadlines
Strong organisational skills with excellent attention to detail & accuracy are essential
Excellent communication and interpersonal skills
Ability to multitask and prioritise tasks effectively
Strong problemsolving skills and ability to work independently as well as part of a team
Ability to handle sensitive and confidential information with discretion
To be able to work from our Soho based office a minimum of 3 days per week

Desirable but not essential:

Proficient in the use of Google drive and use of Macbook Pro
HiBob or other HRIS experience a bonus
Basic knowledge of employment laws and regulations
CIPD qualification
Experience in SME / Start up environment
Familiar with ISO27001 and or SOC2 audits & standards

In return you'll be part of a friendly and supportive team that will enable your growth and development as well as being part of various exciting People team initiatives.

Diversity & Inclusion
Intent HQ is an equal opportunities employer with an ethos of commitment to promoting and practicing diversity, equality and inc