Claims Handler - Hove, United Kingdom - Reset Recruitment Ltd

Reset Recruitment Ltd
Reset Recruitment Ltd
Verified Company
Hove, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Claims Handler

Salary:
£22k - £26k

Location:
Hove
**Hours: 9am - 5pm Mon

  • Fri**Do you want to work for a wellestablished brokerage that offers a professional and friendly working environment, a chance for further study of your CII qualification and career progression? If so, I have a great opportunity within my clients claims departmentworking from their offices in Hove.


You will already have a proven background in insurance, managing relationships with customers and enjoy working in a busy environment.


This role will work alongside the claims manager and provide a full claims service and support to the internal team, insurers and clients.


Responsibilities:


  • Discuss new claim enquiries from clients and determine what cover is in place and report to the insurers on the client's behalf.
  • Advise the clients on the claims process.
  • Handle existing claims for clients from start through to resolution.
  • Review previous ongoing claims for clients with a view to getting them finalised and settled.
  • Ensure the inhouse CRM system is kept updated with all relevant information.
  • Respond to general claim queries from clients and insurers.
  • Negotiate with insurers, loss adjusters and relevant third parties.
  • Develop relationships with insurers and third parties.
  • Assist the team manager to collate and produce claim reports and statistics.
  • Liaise with internal account handlers and executives to gain indepth understanding of clients where appropriate.
  • Follow and adhere to TCF and FCA regulations.
  • Proven background within insurance and ideally claims.
  • Happy to work towards the CII qualification.
  • Great communication skills with the ability to manage business relationships effectively.
  • Good working knowledge of FCA compliance and regulations.
  • Good IT skills with the ability to pick up new systems quickly.
  • Ability to manage your own workload effectively.
This is a great opportunity to join an organisation that offers great training and genuinely supports their employees. To be considered for this role please submit your CV ASAP
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