Admin Support Officer - Hertford, Hertfordshire

Job summary

Manage office tasks including document handling, data entry, and maintaining confidentiality. Efficiently process applications adhering to procedures and timelines, and monitoring.

Qualifications

• Require a good standard of English and Maths
• Experience of working as an administrative assistant, corporate support officer, or related role
• Experience of communicating in a range of ways i.e., letter, email, telephone with a range of contacts (internal and external)

Responsibilities

• Ensuring Housing Applicants have provided supporting ID and documents to allow their housing applications to be processed
• Chasing clients for missing documents
• Linking documents to housing applications submitted by clients
• Making sure housing applications are ready to be processed and changing their status to allow them to be processed by Housing Options Officers

Skills

• Excellent written and verbal communication skills
• Strong organisational and time management skills
• Excellent attention to detail and accuracy skills

Desired requirements

• Ability to foster good working relationships with colleges and customers
• Ability to multitask and prioritise tasks effectively
• Ability to meet deadlines and priorities workloads

Benefits

• Enthusiastic and flexible approach to work
• Proactive approach to continuous personal development

Job description