Salesperson - Glasgow, United Kingdom - CBS Business Consulting LTD
2 weeks ago
Description
Position:
Sales Representative
The Sales Representative is responsible for developing and maintaining relationships with existing and potential customers to ensure customer satisfaction. This position is responsible for developing and maintaining relationships with existing and potential customers to ensure customer satisfaction.
The Sales Representative will work with the Director of Sales, Marketing, and the Operations team to ensure the highest level of customer service.
Responsibilities:
- Develop and maintain relationships with customers.
- Ensure customer satisfaction through prompt response to customer inquiries, complaints, and other issues.
- Maintain a high level of customer service through followup on unresolved issues.
- Resolve customer complaints by providing appropriate solutions within a set time limit; followup with customers to ensure resolution.
- Build sustainable relationships through open and interactive communication with other departments.
- Followup on outstanding accounts to ensure longterm growth.
- Followup on leads to ensure that the company is keeping its promise to retain and grow its customers.
- Analyze account information using CRM tools to determine potential sales leads.
- Develop a list of prospective customers using prospecting software or online databases.
- Report sales results as required by management.
- Attend industry events such as National Trade Shows, Trade Shows for Other Industries, and the National Association of Sales Professionals (NAP) Annual Meeting & Exposition (AAHE).
- Additional duties as assigned.
Skills Required:
Job Types:
Full-time, Part-time
Part-time hours: 20 per week
Salary:
£21,326.00-£24,722.00 per year
Benefits:
- Employee mentoring programme
- Flexitime
- Free or subsidised travel
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Glasgow, G2 1QQ: reliably commute or plan to relocate before starting work (required)
Education:
- Diploma of Higher Education (preferred)
Experience:
- Retail sales: 2 years (preferred)
- Customer service: 2 years (preferred)
- Sales: 2 years (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location:
In person
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