Project Management Intern - Sheffield, United Kingdom - RWS Group

RWS Group

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose:

You will advise existing customers on appropriate new services and solutions as their needs mature over time, as well as on-board new customers into appropriate solutions to meet their specific requirements, providing support and guidance in particular to customers with no prior experience of working with multi-lingual projects.

Progression opportunities include management roles, leading teams of project managers at both local and remote RWS locations, and senior individual contributor roles, managing complex high-profile customer accounts.

About The Strategic Solutions Group (SSG)**The Strategic Solutions Group, part of RWS's Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcribing highly impactful marketing campaigns. The SSG works closely with RWS's Language eXperience Delivery (LXD) platform, which includes 2,000 in-house linguists, and a network of more than 29,000 translators, who use RWS's proprietary machine translation, AI, and translation productivity tools, to deliver a 24/7 service to clients.

Job Overview:

Key Responsibilities

Main point of customer contact, responsible for setting up endtoend project work flows and managing all new project requests
Quoting projects accurately to fully reflect the scope of work required & coordinating schedules to meet customers' preferred deadlines, ensuring key milestones are met
Briefing internal production teams thoroughly on all project requirements for successful completion of projects delivered to agreed expectations
Participating in customer status update meetings keeping customers informed of project progress, and contributing to regular business reviews, ensuring all resulting actions are completed effectively and on time
Delivering high levels of customer satisfaction to secure repeat business
Achieving target profit margins and good cash flow through accurate and timely invoicing, raising of purchase orders, and completion of project budgets
Adhering to ISO and quality control processes, including effective and accurate maintenance of project documentation (including version control, project archiving etc.)
Identifying potential opportunities as well as risks within your customer project base and escalating appropriately for support as required

Skills & Experience

Proactive solutionsfocused approach
Customercentric; able to see things from a customer's point of view
Good risk management; able to anticipate and mitigate potential issues
Strong organisational skills, with the ability to prioritise
Highly responsive, with good written/verbal communication skills when dealing with both clients and internal project teams
Collaborative team player
Ability to keep calm in a fastpaced pressured environment
Ambitious, with a desire to learn and progress
Ability to carry out assigned tasks with a high degree of independence and ownership
Proficiency in other languages desirable, but not necessary

Life at RWS:
At RWS, we're here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible.

Our unrivalled experience and deep understanding of language have been developed over more than 60 years.

As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers.

Our client base spans Europe, Asia Pacific and North and South America.

Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS.

Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us:

to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values
Get the 3Ps right - Partner, Pioneer, Progress - and we ́ll Deliver together as
One RWS.

For further information, please visit
:
RWS
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