No further applications will be accepted for this offer, we have other related job offers that you can find below.

Customer Service Administrator - Bristol, United Kingdom - Hargreaves Lansdown plc

Hargreaves Lansdown plc

Verified Company

Bristol, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Excited to grow your career?

Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.
About the role**Our Operations team is split into two different departments: New Business and Client Accounts.

New Business deals with the on-boarding of any new money coming onto the platform and Client Accounts deals with the reconciliation and payments out of this moneyshould our clients request it.

This Customer Service Administrator role is ideal for someone who is looking to start or continue a career within Savings and Investments within Client Accounts.

If you are driven to succeed and are looking to further develop your career in Financial Services,we need your help to make us even better

What you'll be doing

Working with a variety of different systems to aid the processing, authorizing and reconciling payments in and out of client accounts.
Running reports through internal systems and Excel and analysing financial data to account for any abnormalities.
Ensuring team processes are reliable and effective.
Communicating well with your team, department, and wider business.
Taking ownership for resolving any issues that are presented.
Taking part in wider department projects when opportunities arise.

About you
Essential

Excellent organisational skills
Proactive and willing to learn new skills
Ability to work collaboratively to achieve results
Motivated to achieve high standards
Drive to deliver quality client service
Exceptional attention to detail
Excellent communication skills
Taking pride in your work

Desirable

Customer service administrator experience
Pensions background
Administration experience
Maths & English GCSE Grade C and above

**Interview process
**1 stage competency-based interview
**Working Schedule
**Monday to Friday shifts between 8am - 6pm, 37.5 hours a week
**Why Us?
**Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos.

We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

Discretionary annual bonus* & annual pay review
25** days holiday plus bank holidays and 1day additional Christmas closure time
Option to purchase an additional 5 days holiday per year
Flexible working options available, including hybrid working
Pension scheme up to 11% employer contribution
Sharesave scheme have a real stake in HL's future
Income Protection & Life insurance (4 x salary core level of cover)
Health care cash plans including optical, dental, and out patientcare
Gympass gym memberships and wellbeing apps available
Variety of travel to work schemes with free bike storage and shower facilities
An inhouse barista serving subsidised coffee and snacks
Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
LifeWorks Discounts on services, restaurants and retailers
Depending on role level

**up to 30 days depending on role level & increasing with length of service